Privacy Policy

This privacy policy applies to all services, websites, and related applications of the 8k bd platform. By using the website or registering an account, you agree to the terms of this policy.

8k bd is committed to providing a safe and transparent service for users in Bangladesh. Reading our Terms and Conditions alongside this privacy policy will give you a complete picture of your relationship with the platform.

In this policy, "we", "our", or "platform" refers to 8k bd. "You" or "user" refers to any person accessing the platform.

2.1 Information You Provide Directly

Information you voluntarily provide when registering an account or using our services:

• Full name and date of birth
• Mobile number and email address
• National ID card or other identity document details (for account verification)
• bKash, Nagad, Rocket, or Upay account details (for transactions)
• Content of communications submitted via live chat or email support

2.2 Automatically Collected Information

When you use the 8k bd platform, the following information may be collected automatically:

• IP address and device type
• Browser and operating system information
• Pages visited, click patterns, and session duration
• Information collected through cookies and similar tracking technologies

2.3 Information Received from Third Parties

During payment processing, we may receive information necessary to verify transactions from mobile banking providers such as bKash, Nagad, Rocket, or Upay. This information is used solely to ensure secure financial transactions.

8k bd uses your information for the following specific purposes:

1. Account Management: To complete registration, login, and identity verification.
2. Financial Transactions: To process deposits and withdrawals and to prevent fraud.
3. Service Improvement: To improve the gaming experience and website functionality.
4. Customer Support: To assist with resolving your issues via 24/7 live chat and email.
5. Legal Obligations: To comply with applicable laws and to resolve disputes.
6. Security: To detect and prevent suspicious activity.
7. Promotional Communications: To inform you about bonuses and offers, with your consent.

We do not use your information for any purpose beyond those listed above. Your consent will be obtained before using it for any additional purpose.

8k bd follows industry-standard technology and practices to protect your information. SSL (Secure Sockets Layer) encryption is used to secure all data transmitted through the website.

4.1 Technical Security Measures

• SSL/TLS encryption on all data transmissions
• Password hashing and secure storage
• Firewalls and security monitoring to prevent unauthorized access
• Regular security audits and vulnerability assessments

4.2 Organizational Security Measures

• Only authorized personnel may access personal information
• Regular staff training on data privacy
• Logs of data access and use are maintained

No data transmission over the internet is completely secure. However, 8k bd continuously works to ensure the highest standard of protection.

8k bd does not sell your personal information or transfer it to third parties for commercial purposes. However, limited data sharing may occur in the following cases:

5.1 Service Providers

Necessary transaction information is shared with bKash, Nagad, Rocket, and Upay for payment processing. Relevant gameplay information may be shared with game providers such as Evolution, Pragmatic Play, PG Soft, or JILI.

5.2 Legal Obligations

Information may need to be disclosed to comply with court orders, lawful requests from government authorities, or applicable laws.

5.3 Fraud Prevention

Information may be shared with relevant authorities to prevent illegal activity, fraud, or financial crime.

Outside of the above cases, your information will not be shared with any third party without your consent.

Cookies and similar technologies are used on the 8k bd website to improve your experience and to operate the service.

6.1 Types of Cookies

• Essential Cookies: Required for the website to function properly. Disabling these may prevent you from using the site.
• Functional Cookies: Help remember your preferences such as language and login status.
• Analytics Cookies: Collect anonymous statistics to help us understand website usage and improve the service.

6.2 Cookie Controls

You can disable or delete cookies by changing your browser settings. However, disabling certain cookies may limit some features of the site.

As a user of 8k bd, you have the following rights regarding your personal information:

• Access: You may request to view the information we hold about you.
• Correction: You may request that incorrect or incomplete information be corrected.
• Deletion: You may request that your information be deleted in certain circumstances, though this may not be possible where legal obligations apply.
• Objection to Processing: You may object to your information being processed for marketing purposes.
• Portability: You may request your information in a structured, machine-readable format.

To exercise these rights, contact our support team via 24/7 live chat or email. Requests will be responded to within a reasonable time of receipt.

8k bd strictly enforces a 21+ age limit for all casino and betting activities. We do not knowingly collect information from minors.

Age is verified at registration, and if an account holder is found to be under 21, that account will be closed immediately and the associated information will be deleted.

For more information on responsible gaming, please read our Responsible Gaming page.

8k bd retains your personal information only for as long as necessary. The retention period depends on the type and purpose of the data:

• Active Account Data: Retained for as long as the account remains active.
• Closed Account Data: Some information may be kept for a defined period after account closure to meet legal obligations.
• Financial Transaction Records: Retained for the long term as required by law.
• Support Communication Records: Retained for a limited period after the issue is resolved.

Once the defined retention period has passed, data is securely deleted or anonymized.

8k bd reserves the right to amend or update this privacy policy as needed. For significant changes:

• Registered users will be notified by email or in-app notification.
• The effective date of the new policy will be clearly stated on the website.
• Continued use of the platform after any changes will be considered your acceptance of the updated policy.

We recommend that you review this policy regularly. If you have questions about any changes, please contact our support team.

For further information related to this policy, you can visit our FAQ page to find answers to relevant questions.

If you have any questions about this privacy policy, wish to request access to your information, or have a complaint, please contact the 8k bd support team: